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What is a Smart Process Application?

The term ‘Smart Process Apps’ refers to the various application software solutions that help businesses to handle their processes in a smarter, more accurate, more efficient and more cost-effective...

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The Value of Adaptive Case Management in the Experience Economy

We are in the midst of a fundamental transformation.  The ways that businesses compete for customer wallet share are changing.  Joe Pine and Jim Gilmore coined the term “experience economy”[1] to...

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John Mancini interview (Part One): Navigating through today’s biggest...

He’s a respected analyst, writer and blogger, and also the head of one of the information management industry’s most important organizations – AIIM. That’s why we jumped at the chance to have a chat...

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John Mancini interview (Part Two): The AIIM revolution

Following on from Part One of our interview with John Mancini – where he discussed information chaos and the challenges for business today – we hear from him about the major changes within AIIM and a...

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How to improve month-end closing

End of month financial closing and reporting can be a highly time-consuming challenge – yet a number of tactics can be employed to improve this process and make it more efficient. We’ve made humor of...

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Gartner analyzes CFO technology needs: Cloud & mobile recommended

The digital disruption in finance departments has been as profound as in any other organizational department, and the change is showing no signs of slowing. As finance professionals adapt to this...

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Handling information overload with smarter processes

How do you handle increasing volumes of information in your business? How do you get information from multiple channels into one process for case management? And how do you get insights from all the...

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CFO and finance leaders 2015 research package

For the Chief Financial Officer (CFO) and other senior finance leaders, every year brings its new challenges and opportunities. But 2015 in particular sees the CFO and their finance teams facing a...

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Purchase to pay routines: Seven tips to improve approval workflows

This post was originally published here on InContext Magazine. In a recent videocast presentation with Forrester Research, “Supplier Management: Using technology to strengthen relationships” Duncan...

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What is dark data? How can you access it?

This post was originally published here on In Context Magazine. The term dark data reminds me of an old Star Trek episode, in which the Starship Enterprise travels to the far reaches of the galaxy to...

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